Security & Privacy Policy

Introduction

Cellini's Bench, LLC DBA GemLily.com recognizes your concern about how information about you is used and shared. We have created this privacy policy to inform you how we collect information, use it and share it for this Web Site. This Privacy Policy only covers information collected at this Web Site.

Security

The personal information you provided on the Web Site in addition to online credit card transactions are transmitted through a secure server using Secure Socket Layering (SSL), encryption technology. When the letters "http" in the URL change to "https," the "s" indicates you are in a secure area employing SSL; also, your browser may give you a pop-up message that you're about to enter a secure area.

We are committed to handling your personal information with the highest standards of information security. We take appropriate physical, electronic and administrative steps to maintain the security and accuracy of personally identifiable information we collect, including limiting the number of people who have physical access to our database servers, as well as employing electronic security systems and password protections that guard against unauthorized access. Our website uses encryption technology, such as Secure Sockets Layer (SSL), to protect your personal information during data transport. SSL encrypts ordering information such as your name, address and credit card number. Our customer care department and store also operate over a private, secure network. Please note that e-mail is not encrypted and is not considered a secure means of transmitting credit card information.

To help us achieve our goal of providing the highest quality products and services, we use information from our interactions with you and other customers, as well as from other parties. Because we respect your privacy, we have implemented procedures to ensure that your personal information is handled in a safe, secure, and responsible manner. We do not share it with third parties for any marketing or sales use.

We have posted this Privacy Policy in order to explain our information collection practices and the choices you have about the way information is collected and used.

As we continue to develop our Web Site and take advantage of advances in technology to improve the services we offer, this Privacy Policy likely will change. We therefore encourage you to refer to this policy on an ongoing basis so that you understand our current Privacy Policy.

This Privacy Policy was last updated on March 30, 2020

Information collected

Generally, you may browse the Web Site without providing any personally identifiable information. However, we may ask you to provide personally identifiable information at various times and places on this Web Site. In some cases, if you choose not to provide us with the requested information, you may not be able to access all of this Web Site or participate in all of its features.

We receive and store any personally identifiable information you enter on the Web Site, whenever you shop with us -- online, or information you give us in any other way. For example, we may collect the following personally identifiable information: your name, address, telephone number, driver's license number, birth date, and e-mail address. If you use a credit or debit card or pay by check, we will also include your account number.

When you register with us as an online customer, we may ask for additional information.

If you use one of our services, or participate in one of our promotions, we may ask for additional information, such as your age, interests or product preferences.

From your purchases and other interactions with us, we obtain information concerning the specific products or services you purchase or use.

When you visit this Web Site, our web server automatically collects anonymous information such as log data and IP addresses. We may use the automatically collected information for a number of purposes, such as improving our site design, product assortments, customer service, and special promotions.

How we use the information we collect

Use of Your Personal Information

We may use the information we collect about you to:

  • Facilitate your purchases and provide the services you request,
  • Confirm and track your order,
  • Respond to your inquiries and requests,
  • Compare and review your personal information for errors, omissions and accuracy,
  • Prevent and detect fraud or abuse,
  • Improve our Website, service, product offerings, marketing and promotional efforts, and overall customer experience,
  • Identify your product and service preferences,
  • Understand our customer demographics, preferences, interests, and behavior, and
  • Contact you (via email, postal mail, or telephone) regarding products and services (of GemLily.com or our partners) that we believe may be of interest to you.

Send this Product to a Friend and Refer a Friend. Using a GemLily.com form, you can refer a friend to the GemLily.com Website or send them product information. You and your friend's names and e-mail addresses are requested to ensure that your friend will know that you have requested that GemLily.com send them an e-mail. The information we collect about you and your friend will be used in ways described in this privacy policy.

Compliance with Law

We may provide access to your information when legally required to do so. For example: to cooperate with police investigations or other legal proceedings. We may also provide access to your information to protect against misuse or unauthorized use of our Web Site, to limit our legal liability and to protect our rights or to protect the rights, property or safety of visitors of this Web Site or the public.

If you would prefer not to receive future email communications from Gemlily.com you may opt out by clicking the link provided on every communication you receive from Gemlily.com, excluding order-related communications. Or you may contact us with your request:

By phone: GemLily Customer Care, 844-GEM-LILY  (844-436-5459)

By email

By mail:
GemLily
2003 TX HWY 114
Suite 340-208
Trophy Club TX 76262

Your California Privacy Rights

Under California Civil Code sections 1798.83-1798.84, California residents are entitled to ask us for a notice describing what categories of personal customer information we share with third parties. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses. If you are a California resident and would like a copy of this notice, please submit a written request to the following address:


GemLily
2003 TX HWY 114
Suite 340-208
Trophy Club TX 76262

Please allow 30 days for a response.

California proposition 65 (Safe Drinking water and Toxic Enforcement Act of 1986)

Gemlily.com complies with California Proposition 65. Our jewelry does not contain any substances, to the best of our knowledge, which contain any chemical that is known to cause cancer or reproductive toxicity.

Cookies and How We Use Them

Cookies: A "cookie" is a small data file stored by your Web browser on your computer's hard drive. It allows us to recognize your computer (but not specifically who is using it) upon entering our site by associating the identification numbers in the cookie with other customer information you have provided us. That customer information is stored on our secured database.

We use cookies to keep track of what you have in your shopping cart and to remember you when you return to the Web Site as well as to identify the pages you click on during your visit to our site and the name of the Web Site you visited immediately before clicking to the Web Site. We use this information to improve our site design, product assortments and customer service. You can, of course, disable cookies on your computer by indicating this in the preferences or options menus in your browser. However, it is possible that some parts of our Web Site will not operate correctly if you disable cookies.

We may contract with third parties who may use cookies and collect information on our behalf or provide services such as credit card processing, shipping, promotional services or data management. We call them our Customer Care Partners. These third parties are prohibited by our contract with them from sharing that information with anyone other than us or our other Customer Care Partners. However, we respect your right to choose whether to be included in such services.

Children's privacy

Protecting children's privacy is important to us. Our Web Site is a general audience site. We do not collect or maintain information from those we actually know are under 13, and no part of our Web Site is targeted to attract anyone under 13. We also do not send e-mail correspondence to anyone who tells us that they are under the age of 13 without their parent's consent.

Purchasers certify that they are over the age of 13 years old, and that they are permitted by their local law to purchase merchandise from Gemlily.com. This includes compliance with all sales tax, import/export, customs and duties applicable, as well as any other pertinent local law.

Children under the age of 13 should always ask their parents or guardians for permission before providing any personal information to anyone online. We urge parents and guardians to participate in their children's online activities and use parental control or other web filtering technology to supervise children's access to the web.

Please visit www.ftc.gov for tips protecting child privacy online.

Links to other sites

While visiting the Web Site, you may link to sites operated by third parties. Gemlily.com does not make any representations or warranties about any Web Site you may access through this Web Site. The websites are totally independent from ours, and we have no control over, or responsibility for, their information or activities.

In addition, our privacy practices may differ from those of these other sites. If you provide personal information at one of those sites, you are subject to the privacy policy of the operator of that site, not our Web Site Privacy Policy. Be sure to understand any site's privacy policies before providing personal information.

Acceptance

By using this Web Site, you accept the policies set forth in this Privacy Policy.